IPPS-A DL HR Professional / Payroll Specialist Practice Exam

In order to reopen a case, its current status must be:

1. Closed - Expired

2. Closed - Canceled or Closed - Resolved

3. Only Closed - Resolved

4. Closed - Under Review

The correct answer is: Closed - Canceled or Closed - Resolved

Reopening a case typically requires that it has been brought to a conclusive end in order for it to be revisited. The options "Closed - Canceled" and "Closed - Resolved" indicate that the case was finalized in some manner, either by cancellation or resolution, which means that it is no longer active and can be addressed again if necessary. When a case is marked as "Closed - Canceled," it signifies that no further action will be taken, and similarly, "Closed - Resolved" indicates that the case was successfully concluded. Both statuses present an opportunity to review and potentially reopen the case based on new evidence or circumstances. The other options suggest scenarios that either do not allow for reopening in the same manner or imply that the case is still under consideration, which would not meet the requirement of being "closed" in a way that allows for revisiting its status. Thus, the eligibility to reopen the case stems from its closure under these two specific statuses, making them the correct answer for this context.